售后服务

售后服务

副标题

In order to guarantee the lawful rights and interests of customers,standarize customer’s operation and improve our service quality, we make the customers service policy to clarify the rights and obligations of customers as well as our responsibilities.

The Below Services provided by AIBIRD :

Training of initial software and flight operation as well as issuing flight licence

Installation and adjustment of equipments until testing flight completed

Initial Camera calibration

1 Year Equipments Maintenance and Detection

1 Year limited Repairing Service


Welcome to contact us for aftersales service by Phone,email or website live chat under warranty (from the date of warranty card to the same date of next year)

Please contact AIBIRD or distributors for repair or replacing parts with the purchase receipt if there are any damages of products under warranty.However,AIBIRD and our distributors will not take responsibilities for accidents and improper or wrong operations.

If customers are gainst the agreements or damage our company interests,

We will stop cooperation or take corresponding legal measurement according to seriousness of the case.

 software Upgrading service

All the software developed by AIBIRD will be lifetime upgraded ,and other agent software will be taken on the basis of its own aftersales terms.

All parts of UAV are quoted EXW pricing Repair and maitanence in our factory with free charge of labor cost


Contacts

Tel:400-083-9088,Fax:027-85586997,

Email:admin@aibird.com

Website: www.aibird.com

Add: C2 3rd Floor ,block C,Chuangxin Yuan,Changzui tech park,6th high-tech road,Guanggu avenue,Wuhan,Hubei Province,China

Zipcode:430205


Response Time

Our working time is 8 hours per day from Monday to Saturday.Simple question will be solved immediately.we will give a definite answer within 24 hours about immediately unsolved questions.For maintenance,at the same day we receive the product,we will  overhaul the product and make a scheduled plan .At the same time,you can contact our online customers service on our website at any time.


KC 3400
Vertical Takeoff and Landing  Fixed Wing UAV


Durable Aerial Survey
Various Carrying  


Applicable to pressing project with large works and typical operating area  more than 20 square kilometers